Trees are long-lived, perennial, woody, compartmentalizing, perpetually self-engineering organisms that appreciate in value with every passing year, are a diary of everything that has happened since they germinated from a seed, and are largely unequipped to advocate for themselves.  We are committed to a role as guardians of these amazing living organisms. 

Our goal is to be the best, not the biggest. 

Policy Summaries

Safety

At Bruce Tree our first and highest priority is to provide for the health and safety of our employees. We will work as a team to:

• Relentlessly pursue the path to zero injuries,
• Provide a safe and healthy work environment for all employees, in all activities and at all times.
• Promoting safety as a generic life skill of every employee, on or off-the-job.
• Promote, instruct, support and enforce safety as the first priority on the job.

Human Resources

• We believe in a team approach where every employee is expected to cooperate and contribute to achieve both short term and long-term goals and objectives.
• We believe that the strength of our organization and the success of our business is based on the collective diversity, knowledge and experience of the members of our team.
• It is our policy to ensure that every employee can complete their work in a safe working environment, free from harassment, abuse or discrimination on any of the prohibited grounds listed in the Human Rights Code.
• It is our policy to ensure that every employee receives adequate training to permit them to safely do their work.
• It is our policy to ensure that every employee has a right to equal treatment with respect to employment and benefits.

Environment

As professional arborists we promote the principles of:

good urban forest management   

good arboriculture practices

sustainable urban ecology

total plant health care and bio-diversity

• We will make conscious operational decisions which protect the environment whenever reasonably possible.
• We will practice the 3 R’s wherever reasonably possible.
• We do not dispose of wood or wood chips at landfill sites unless mandated specifically by current legislation.
• We will provide any support that we reasonably can to employees who volunteer to participate in worthwhile, local, not-for-profit projects that protect or enhance the natural environment
• We will not consciously demolish den trees or nesting trees that are currently inhabited, unless that portion of the tree is considered unreasonably hazardous.
• If our operations displace wildlife, we will make every effort to rescue the wildlife, in consultation with conservation and wildlife experts.
• We will make every effort to minimize the removal and net draw-down of organic matter (wood chips and other plant biomass) from a given site.
• We will base the use of pesticides and fertilizer products on a Plant Health Care approach, and not use these products indiscriminately, or as a general purpose or cover approach, or simply to generate profit.

Communications

• It is our policy to promote effective and on-going communication between employer and employee, among fellow workers, with clients and the public at large, in such a manner as to respect individual’s collective differences and to ensure optimum safety and positive results.

Legislative Compliance

• It is our policy to actively comply with all pertinent federal, provincial and municipal legislation and applicable regulations which govern our sector. 

Service Guarantee

• We guarantee our work to be completed courteously, professionally, in accordance with the most up-to-date standards that apply, and as outlined in the quotation or as discussed with the client.
• If the client is not satisfied with the work done and notifies us within one week of completion, we will make every reasonable effort to fulfill our guarantee.